Privacy Policy & Terms of Use
Effective Date: 20.08.25
Structure Professionals (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, and shared. This Privacy Policy and Terms of Use outlines the ways we manage your data across our website, services, and integrated tools.
Privacy Policy
1. Information We Collect
We collect personal information that you voluntarily provide through:
- Account creation and onboarding forms
- File uploads
- Secure messaging
- Form submissions via MetForm
- Client dashboard activity
Information may include your name, email address, phone number, project or property details, and uploaded documentation.
Why we collect this:
We use this information to manage your projects, communicate securely, schedule services, and improve the experience of using our website and tools.
2. How We Use Your Information
- To manage your account and project data securely
- To respond to your inquiries and service requests
- To allow file upload/download via secure FTP tools (Use-your-Drive)
- To deliver form confirmations and follow-up messages (via MetForm)
- To personalize your dashboard and communications
- To ensure platform security and prevent fraud (PrivateContent, Limit Login Attempts)
We do not sell your data. Ever.
3. Third-Party Tools & Integrations
We use trusted services to help run our website and enhance your experience:
- Google Drive: Secure storage for file uploads and client access
- Mailchimp: Newsletter or follow-up messages (if opted in)
- Google Analytics & Google Tag Manager: Website performance tracking
- Meta Pixel: Marketing optimization (when applicable)
- Zapier: Automating select actions (such as notifications or data flow)
These providers may collect anonymized data through cookies or tags. You may opt out of non-essential cookies through your browser settings.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device that serve various purposes, including:
- Maintaining session integrity and remembering your login status
- Saving user preferences and screen display settings
- Enabling secure form submissions and gated content access (e.g., client dashboard)
- Measuring traffic and visitor interactions via tools like Google Analytics and Google Tag Manager
- Supporting marketing efforts, including remarketing via Google Ads and Facebook Pixel
If you leave a comment on our site or submit a form, you may opt to save your name and email in a cookie for future convenience. These cookies typically last for one year.
When you log in, temporary cookies are set to check if your browser accepts cookies. Login cookies last for two days (or two weeks if “Remember Me” is selected), while screen option cookies last for a year. Logging out removes login cookies.
You can manage, restrict, or block cookies at any time via your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.
5. User Accounts & Client Dashboard
When you create an account, you gain access to a secure dashboard where you can:
- Upload and download project files
- View project history and submissions
- Send and receive secure messages (in-site only, no email required)
Skipping account creation limits your access to full FTP storage, downloadable content, and secure client messaging features.
6. User-Submitted Reviews & Public Content
We display client reviews submitted on third-party sites such as:
- Google Maps
- Angi
- HomeAdvisor
We only republish publicly available reviews or those submitted with consent.
If you would like your name or review removed from our website, please send a written request to info@structureprofessionals.com. Be sure to include:
- Your full name
- A copy of the review you’d like removed
- The URL where it appears on our site
Once verified, we will process your request promptly.
7. Media
If you upload images to the site, we recommend removing embedded location data (EXIF GPS) beforehand. Visitors may be able to download and extract location metadata from publicly accessible images.
8. Comments
If you leave a comment on our website, we collect the information you provide in the comment form, as well as your IP address and browser user agent string. This helps us detect and reduce spam.
Additionally, an anonymized hash generated from your email address may be shared with the Gravatar service to check if you’re using it. If your comment is approved, your Gravatar profile image may appear publicly next to your comment. For more on Gravatar’s data use, see Automattic’s Privacy Policy.
9. Pricing Disclosure
All published pricing is subject to change. Final costs may vary based on the scope of work, site conditions, and required permits. We reserve the right to update pricing without notice. Please request a formal proposal for guaranteed pricing.
10. Your Rights
You may request to:
- View or update your stored personal data
- Have your data deleted
- Opt out of newsletters or marketing communications
- Request a copy of the information we store about you
Send all requests to: info@structureprofessionals.com
Terms & Conditions
1. Use of Site & Services
By accessing our website, you agree to use it only for lawful purposes and in compliance with all applicable regulations. Any misuse, hacking attempts, or unauthorized access to other users’ data is strictly prohibited and may be subject to legal action.
2. Account Access & Responsibilities
You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, notify us immediately at info@structureprofessionals.com.
3. Submitted Content
You agree that:
- All submitted documents, plans, and files are your own or you have the right to submit them.
- Uploaded content does not infringe on the rights of others or contain malware.
We reserve the right to delete any content that violates these terms.
4. Secure Messaging
Messages sent via the dashboard’s secure form are logged to your account for internal team communication. These messages are not emailed or shared with any third parties.
5. Service Limitations
While we aim to provide uninterrupted access, we may perform maintenance or updates from time to time. We are not liable for temporary outages or delays due to technical issues or third-party integrations.
6. Updates to Policy
We may update this policy periodically. Changes will be posted to this page with a new effective date. Continued use of the site after updates constitutes acceptance of those changes.
Questions?
Contact us at info@structureprofessionals.com or 215-806-8257 with any questions about this Privacy Policy or our Terms of Use.
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This page exists solely to appease lawyers, algorithms, and that one guy who *actually reads* privacy policies.
If anything breaks, it’s probably your fault. But feel free to blame us anyway — we won’t read your angry email, but we *will* forward it to our web team.
By using this site, you agree to… whatever legalese we had to copy and paste to keep the internet happy.
This page exists solely to appease lawyers, algorithms, and that one guy who *actually reads* privacy policies.
If anything breaks, it’s probably your fault. But feel free to blame us anyway — we won’t read your angry email, but we *will* forward it to our web team.
By using this site, you agree to… whatever legalese we had to copy and paste to keep the internet happy.